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11.4.3    ICT Directorate

  • The ICT Directorate shall provide technical support to all user departments as provided below:
  • Provides technical assistance in the development of specifications for any ICT equipment, softwares, or services,
  • Provides technical assistance in the identification of user departments’ ICT needs,
  • Receives feedback from users on ICT equipment, softwares, and service utilization,
  • Ensures and verifies that supplied ICT equipment, softwares, or services comply with the approved ICT specifications, standards, and guidelines;
  • Ensures that installation and configuration of any procured ICT equipment, software, or service complies with the approved ICT specifications, standards, and guidelines,
  • Maintains an updated inventory of all ICT hardwares and softwares indicating their life cycle, and
  • Provides support for bulk procurement of commonly used ICT equipment and softwares as per the University’s needs.

     

    11.5. Disposal of ICT Equipment and Softwares